# Terms Of Service

Home·Terms of ServiceTerms of ServiceTerms of Service GLOWERALast updated: February 27, 2026 1. Agreement to Terms1. Agreement to Terms1. Agreement to TermsThese Terms of Service ("Terms") constitute a binding agreement between you ("End User" or "you") and GlowEra ("GlowEra", "we" or "Company"), together with our Privacy Policy and any other documents expressly incorporated by reference, including our Return Policy and Shipping Policy (collectively, "Agreement"). This Agreement governs your use of the glowera.ae website ("Website") and all related services.BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT, REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD, AND ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.2. Changes to the TermsWe may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when posted, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.3. Intellectual Property RightsThe Website is protected by copyright laws and international copyright treaties, as well as other intellectual property laws. You acknowledge that the Website is provided under license, not sold, to you. GlowEra reserves and retains the entire right, title, and interest in and to the Website, including all copyrights, trademarks, and other intellectual property rights.4. License GrantGlowEra grants you a limited, non-exclusive, and nontransferable license to access and use the Website for your personal, non-commercial use in accordance with this Agreement. 5. License Restrictions6. Account Security & 5. License Restrictions5. License RestrictionsCopy the Website, except as expressly permitted by this Agreement.Modify, translate, adapt, or create derivative works of the Website.Reverse engineer, disassemble, decompile, or decode the Website.Remove any trademarks, copyright, or other proprietary rights notices.Rent, lease, sell, sublicense, assign, distribute, or transfer the Website to any third party.Remove or circumvent any copy protection or security features.6. Account SecurityYou may be asked to provide certain registration details or other information to access the Website. It is a condition of your use that all information you provide is correct, current, and complete. You must treat your login credentials as confidential and must not share them with anyone. You agree to notify us immediately of any unauthorized access to your account.7. Age RestrictionThis Website is offered and available to users who are at least 18 years old. By using this Website, you represent and warrant that you meet this eligibility requirement.8. Geographic RestrictionsOur products and services are intended for delivery within the United Arab Emirates. You represent and warrant that all purchases are intended for final delivery to locations within the UAE.9. Use RestrictionsYou agree that you will not:Access the Website for any reason other than personal, non-commercial use.Use the Website for any unlawful purpose or promotion of illegal activities.Harass, abuse, or harm another person or group.Impersonate any person or misrepresent your identity.Make any automated use of the Website or take actions that impose unreasonable load on our infrastructure.Interfere with the proper functioning of the Website or bypass security measures.Publish or link to malicious content. 14. Products Not for Resale14. Products Not for Resale10. Order Acceptance and CancellationYour order is an offer to buy all products listed in your order. All orders must be accepted by us. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email. To cancel an order, please contact our customer service team within 7 days from the date the order is placed.11. Prices and PaymentAll prices are listed in AED and are subject to change without notice.The price charged will be the price in effect at the time the order is placed.Prices do not include taxes or charges for shipping and handling, which will be added separately.We reserve the right to correct any errors, inaccuracies, or omissions related to pricing.Payment must be received before our acceptance of an order.12. Shipping, Delivery, and Risk of LossWe will arrange for shipment of the products to you. You will pay all shipping charges specified during the ordering process. Title and risk of loss pass to you upon delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. For details, see our Shipping Policy.13. Returns and RefundsWe accept returns within 60 days of delivery, provided products are returned in their original condition with original packaging. For full details, see our Refund Policy.14. Products Not for ResaleYou represent and warrant that you are buying products for your own personal or household use only, and not for resale or export. You may not resell any products, whether in bulk, on online marketplaces, or to wholesalers.15. Disclaimer of WarrantiesTHE WEBSITE AND SERVICES ARE PROVIDED "AS IS," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOWERA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.16. Limitation of LiabilityTO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GLOWERA SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.17. IndemnificationYou agree to defend, indemnify, and hold harmless GlowEra, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your violation of these Terms or your use of the Website.18. PrivacyYour use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.19. Governing LawThis Agreement and any dispute arising out of or related to it shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any legal action or proceeding shall be brought exclusively in the courts of Dubai, UAE. 20. Contact InformationIf you have any questions about these Terms, please contact us at:support@glowera.aeWebsite: glowera.aeLocation: Dubai, United Arab Emirates20. Contact Information

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