These Terms of Service ("Terms") constitute a binding agreement between you ("End User" or "you") and GlowEra ("GlowEra", "we" or "Company"), together with our Privacy Policy and any other documents expressly incorporated by reference, including our Return Policy and Shipping Policy (collectively, "Agreement"). This Agreement governs your use of the glowera.ae website ("Website") and all related services.

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT, REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD, AND ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when posted, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

The Website is protected by copyright laws and international copyright treaties, as well as other intellectual property laws. You acknowledge that the Website is provided under license, not sold, to you. GlowEra reserves and retains the entire right, title, and interest in and to the Website, including all copyrights, trademarks, and other intellectual property rights.

GlowEra grants you a limited, non-exclusive, and nontransferable license to access and use the Website for your personal, non-commercial use in accordance with this Agreement.

Your order is an offer to buy all products listed in your order. All orders must be accepted by us. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email. To cancel an order, please contact our customer service team within 7 days from the date the order is placed.

We will arrange for shipment of the products to you. You will pay all shipping charges specified during the ordering process. Title and risk of loss pass to you upon delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. For details, see our Shipping Policy.

We accept returns within 60 days of delivery, provided products are returned in their original condition with original packaging. For full details, see our Refund Policy.

You represent and warrant that you are buying products for your own personal or household use only, and not for resale or export. You may not resell any products, whether in bulk, on online marketplaces, or to wholesalers.

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOWERA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GLOWERA SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to defend, indemnify, and hold harmless GlowEra, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your violation of these Terms or your use of the Website.

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

This Agreement and any dispute arising out of or related to it shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any legal action or proceeding shall be brought exclusively in the courts of Dubai, UAE.